Club Pengun Rules + Banning Policy


If you fail to comply with the Club Penguin rules, Club Penguin will ban you for ‘x’ amount of time based on your history and ‘offence’. For reclamation purposes, listed below is Club Penguin’s list of rules:

Act Nicely
Respect Others
No bullying or being mean to others. Make sure you always treat others the way you would like to be treated.
Chat Nicely
Chat Nicely
No rude or inappropriate language. This includes any swearing, racism, talking about drugs, sex, or alcohol.
Stay Safe
Stay Safe Online
No sharing of personal information. Never give out your real name, phone number, address, email, or password online. Don’t direct another player to other websites.
Play Fair
No cheating or use of third party programs. If you’re unsure whether a site or program is athird party program, please read the article What is a third-party program, and why shouldn’t I use one?

For further information on Club Penguin’s rules simply email Club Penguin Support OR email us.

If I ever get banned, for how long will my penguin be banned for?

If it’s your 1st ban = you will be warned…

If it’s your 2nd ban 24 hours

If it’s your 3rd ban = 24 hours

If it’s your 4th ban = 24 hours

If it’s your 5th ban = you will be banned forever. This means that you will never be able to log onto Club Penguin again, with that account.

NOTE: Due to particular reasons, your penguin may get banned for over 24 hours. For instance, 72 hours instead of 24.

Below are the reasons for getting banned:

Reason 1: 3rd Party Cheating (ex: Money Maker, Penguin Storm (OLD), Item Adder, etc)

Reason 2: Sexual talk (Don’t relate anything back to sexual talk as well)

Reason 3: Cussing or swearing (all words and even gestures)

Reason 4: If you are rude or mean to a penguin (bullying, calling them lame, etc)

Reason 5: Lying (always be honest)

Reason 6: If one is blocking doors or items (stopping you from entering/ obtaining a place or an item around the island of Club Penguin)

How to deal with a penguin using inappropriate behaviour: 

If you ever see a penguin doing any of the things listed above, be sure to report him/ her to the Club Penguin team. All you have to do to report them is open up their Club Penguin playercard, and press on the ‘Report’ button. Once you have selected the reason (what he/she is doing wrong) submit it to the team. Club Penguin moderators will then look at the history of that penguin – and possibly ban him/her depending on the circumstance(s).

When commenting please keep in mind that we are not affiliated with Club Penguin in any way and that we cannot un-ban your, or your child’s penguin. However, if you do have a question about Club Penguin’s banning policy please do let us know!

119 thoughts on “Club Pengun Rules + Banning Policy

  1. ITS JUST NOT FAIR !!!!! i got BANNED for no reason !! someone hacked my penguin and i got BANNED its just not fair i dont know why !!!! and i had barley gotten MEMBERSHIP !!!! MY PENGUINS NAME IS argelita3 AND ITS PASSWORD IS im not saying it !!! ITS NOT FAIR !!!!!!!!!!

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  2. i got banned for nothing as the last comment mine was hacked by some one in my class my penguin name is salyma

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  3. i almost got banned forever because i share an account with my real life bff Teddy Jallow,but she swears alot.

    I gotta Club Penguin e-mail saying that she swore 4 times,
    and it says if i sware one more time, im banned forever!

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  4. OMG today my penguin got banned for 72 hours FOR NOTHING!!! All i said was “Hello fellow penguin!” in the town and they just banned me!!!!! How do i un ban my penguin?!!!!!!! My penguin name is Nafira and its banned!!!!! 😥

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  5. today my penguin got banned kind of the same way as the last comment I got banned for using an emote for 72 hours!In the snow forts. My penguin name is jackhannah and now I have to wait for three days. =*(

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  6. Hello, I know, many penguins have had the same issue….. I’m sure club Penguin will fix this bug very soon. Try emailing Club Penguin Support for help. Any more questions? Ask! -Mrzero3

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  7. once i got banned for spelling shirt with out an r and i happened again then someone got me banned twice when they hacked my account!

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  8. once i got banned because i spelled shirt without an r , twice 😦
    then someone hacked my account twice and get me banned twice!

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  9. I really hope cp does not allow people to report others for doing things that the game allows you to do (follow others and snowball fight) example….my son was logged on as Speedy fish today and someone said they are going to report him….I watched the game the whole time and he did “NOTHING” (threw snowballs) what about them reports????? If someone just wanted to be smart they could report you five times and your banned forever is this really fair? I don’t think so…..just sayin! How about an Honest TYPO is it really necessary to ban someone for an honest mistake which everyone makes in life? This seems tooooo easy to oust anyone you like…..I really hope the monitors are monitoring the real problem people here. Cheers!

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  10. Thank you for your comment. The reporting system is just to ensure that the Club Penguin island stays safe and clean for your child(s). If a penguin is reported on a random reason, for doing nothing (like your son’s current situation), the server moderators will review the problem, therefore declaring whether your son’s penguin should be banned or not. If the penguin has done nothing wrong, he or she should not get banned for any reason at all. Although, if your penguin is banned for any reason (for something in which you haven’t done), do notify Club Penguin by either contacting them by email (support(at)clubpenguin(dot)com) or by phone. Just incase you are wondering, this website, Club Penguin Reveals, is not Disney affiliated at all. This is just a Club Penguin Help website.

    Thank you. If you and your child are have any other issues, please do not hesitate to contact us. We are always happy to answer, review, and help your problems.
    -Mrzero3 (Owner of website + admin)

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  11. I got banned for no reason I just logged on and it said “You are banned for 24 hours.” I hate hackers and my username is Herdf

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  12. I emailed just now because my daughter got banned for no reason and we PAID for membership. SHE is in tears, and I’m not pleased at all. How long before they respond? I’m thinking money back and no more club penguin if it will mess with my wallet and my kids emotions. What’s the number to contact by phone. NOT happy.

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  13. Unfortunately things like that happen, where parents purchase their children memberships and then the children get banned. Do you know why your daughter got banned in the first place? Because Club Penguin can still ban member penguins – and I know that for a fact – if the situation is serious (ex: cussing, bullying, etc). Anyway, here are Club Penguin’s phone numbers: Disney Club Penguin Online Telephone Support:

    North America – (888) 861-4111
    Monday through Friday, 8am-6pm, Saturday, 8am-4pm, Sunday, 10am-6pm (PST)

    United Kingdom – 0-800-085-7638
    Monday through Sunday, 10am-6pm (GMT)

    Australia – 1800 237 406
    Monday through Friday, 10am-6pm (EST) (Sydney, New South Wales)

    New Zealand – 0800 451 604
    Monday through Friday, 12pm-8pm (NZDT)

    All other countries – 250-861-5111
    Monday through Friday, 8am-6pm, Saturday, 8am-4pm, Sunday, 10am-6pm (North American Pacific Standard Time) NOTE: Long distance charges may apply

    Hope I helped… need anything else, contact me again! Thanks. -Mrzero3

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  14. I said a bad word by mistake and that was my first ban and I didn’t get a warning 😠 I Tryed to say shirt and said it with out the “r” so it came out saying “I like ur bleep”

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  15. I GOT BANNED FOR NO REASON!!I was wandering around and then a guy went to the Pizza Parlor and he said “I’M GOING TO BAN EVERYONE IN HERE!!” and when i logged in today its said”You are banned for 72 hours :[

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    Like

  17. I just got banned by accedent. I tried to say one sec and I said se… I never meant to but the c is next to the s and i type really fast. So that’s how i got banned. This is the second time this happend. So I’m really bumbed.

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  18. i just got banned for no reason . Today i was just playing and a banned warning didnt pop up. i went to log in an other hour later and a pop up told me that i am banned for 24 hours.

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  19. i just got banned for no reason . Today i was just playing and a banned warning didnt pop up. i went to log in an other hour later and a pop up told me that i am banned for 24 hours

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  20. I just got banned and no reason. I was just playing on iPad. I logged in after few hours then they said I have been banned. I don’t know how long but I cant call them. I’m in Vietnam.

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  21. I just got banned for NO reason like, I exited club penguin and I went back in and I logged in and it said ” this penguin is currently BANNED” I did nothing wrong help give me some info

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  22. My penguin said I was banned for saying a bad word when I didn’t that meant I was hacked by some one! GOD! SOME PEOPLE ARE JUST MEAN!!!

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  23. I have found a hacker and I have proof but I don’t know club penguins email so I can’t send any proof showing why the hacker can be banned. I know they won’t give the email out to just anyone but if I can get it I could find hackers easily and help get rid of them. If someone tells me the email I can help the creators a lot. If I cant get the email the guy who’s a hacker has old items and has no member ship leading me to believe he has used an item adder. My username is flashcookie3 on club penguin

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  24. Anchor Man is a hacker!!! A penguin with the username anchor man is a suspected hacker. I have proof showing his old items plus he also has no membership whatsoever meaning he could be a hacker, I doubt that he got the items legit as he never had a membership sign on his player card. Anchor man is a hacker!!! My username is flashcookie3

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  25. The only time I’ve been banned (forever) was when my penguin was hacked about a month ago.

    Good thing my parents emailed CP and I got unbanned 😛

    Liked by 1 person

  26. I got banned for no reason, please fix. It was like this, my computer ran out of battery, then I put it on charge, then it turned back on, then it said your penguin has been idle for ten minutes, so I logged back in and it said, Banned:You are banned for the next 24 hours. I’m very sad.

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  27. I JUST GOT BANNNED FOR NOTHIN! BUT I DID BEAT SOMEONE IN CARD JITSU CAUSE THEY WERE GETTING MOUTHY AND BEAT EM! THEN I LOGGED OFF AND TRIED TO GO ON ANOTHER SERVER BUT IT SAID I WAS BANNED!IM FUMIN RIGHT NOW, IM GONNA COMPLIAN TO THE WEBSITE! IF THIS HAS HAPPEND TO U SHARE PLZ.

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  28. Hi my child’s account got banned forever for swearing but he is only 8 and doesn’t know any swear words yet plus his brother confessed he is fifteen

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  29. I got banned because my BFF lily hacked into my account and swore and spent all my money so I had to wait 24hrs without CP😱😱😱😱😱😱😱

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  30. I got banned for saying “yo what’s up fellow penguinos” Every time I try to log on now it says “you are banned for another 24 hours” but it hasn’t let me get on for days.

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  31. i got banned for the next 72 hours for using a cheating program but i used another safe program and att that time i did not get banned…!!!! HELP….my penguin name is debjani..

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  32. I was ment to put fudge but it came up as the f word and I can’t remember getting a warning so I’m band for 24 hours

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  33. Somebody went into my account and got my 1 ban but it only said i got banned it didn’t say for how long. Now I can’t get back on. Can you help me my username is torquios.

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  34. Heyo! You get banned if you swear! For example, you’d get banned if you say firetruck without iretr. It is probably safer to not hack (for example, a money maker). Whenever I log on to a free user, he or she has a ban that is never ending! They’re pranksters!

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  35. Ahh thanks for the ban infoes! I am unfamous with every reasons you get banned. So you are like, Gregory Heffley if you’re banned forever! I’m the Forever Unbanned!

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  36. NO FAIR. WHEN I LOGGED IN IT SAID BANNED FOR 60 HOURS!!!! I DID NOT DO ANYTHING!!!! HELP!!!

    THOSE STUPID MODERATORS BAN PEOPLE WHO CAN STAY UP ON WEEKENDS UNTIL 12:00?!
    WHYYYYYYYYYY LÖDED DIPER

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  37. Let Club Penguin know. As you know Club Penguin have recently undergone a major DDoS attack which has lead to the bans of many penguins. Once again, please let Club Penguin know that you’ve been banned due to this reason. Thanks.. 🙂

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  38. I once got banned by saying ‘grapes’ without the g, and guess what that spelt! I emailed CP about this but I dont know if they excused this ban please help me!

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  39. Hi-

    I was wondering, something happened to my account. I got hacked and CP claimed I was hacking the game, and banned me for 72 hours…I waited it out, and when I logged in after three days, it said I was banned for another 52 hours. Not only is this unfair, but there is no such thing as a 52 hour ban. What’s going on??? My username is Vik1

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  40. This isn’t really fair ,my child is 4 and had a typo and I bought her a 12 month membership but she got banned on her 5th month .and I seriously want a refund .

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  41. THIS IS SO UNFAIR I ONLY AM MEAN WHEN I GET BULLIED AND I GET BULLIED A LOT THEN IM BANNED BUT I DONT CUSS

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  42. I got band for I don’t no how long and it was 1 minute a go and I don’t swear I wanted to spell “nice shirt” but I spelled nice then I hit done by acasent and then spelled shirt but I can’t see my bar from their so it spelled sh*t instead so now I’m super super MAD!!!!!!!!

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  43. Did you have a Flippr account? If so, that’s probably why. Recently the game was hacked and shut down, and the hackers dumped all the data for everyone to see, including account passwords. If you used the same password for both Flippr and CP, they probably used that to hack your account. After you’re unbanned, I’d recommend changing your password either way.

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  44. Hello, my penguin was banned for 72 hours. All i did was log on and apparently that resolves in a 72 hours ban? I do not use any foul language or negative comments. Any suggestions as to why this has happened?

    Thanks.

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  45. Did you use any cheating programs, like item adders for example? 72 hour bans usually have something to do with that.

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  46. The same thing happened to me where I meant to spell sec and instead I accidentally pressed the key next to c. I got a warning for this and I’m pretty upset, I never have used any curse words in the years I have played CP and just this once where I made a horrible typo I get my first “Ban”. If anything I wish they would have a refresh for bans once the year is over, so us CP users who make typos can have a fresh start on a new year.

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  47. All i did was give a code to another penguin, and i got permanently banned. It was my first time, and my penguin was like a week old. It said i gave away ‘personal information.’ My penguin name is Hermione917 and I deserve to be unbanned!

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  48. I got banned for 24 hours and I don’t know why. I said one accidental curse word once, it gave me a warning, but I didnt say anything else after that. Why am I banned?!??!

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  49. i got banned for no reason for 24 hours and when i opened it in 24 hours it said i am banned for 24 hours i did not did anything so y i got banned

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  50. i got banned for 24 hours for no reason and when i tried to open it in 24 hours it said i am banned for 24 hours my id is sanya980 plz try to solve i cannot live without cp

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  51. I don’t think it’s fair because I never have been banned and I haven’t played sense 2015 and I went on and it said I was banned for life

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  52. Hey, I’ve commented b4 and I was pretty our of order and for that u have my deepest remorse.But anyway,I have a rare penguin that got banned quite a while ago, it was my first ever account and it means everything to me.I got banned for swearing but that is because I was not very mature and got banned for life! I have had CP since i was 4 and it means the world to me.. Please tell me how to unban it, it would mean the WORLD to me and its like a place in my body has been taken out and obliterated. Penguin name is Goteamtwist.

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  53. Well, your best bet would be to contact Club Penguin somehow. Either by calling them or sending them an email, tell them how you’re sorry for what you did and that it was a while ago. There’s a chance they’ll understand and unban your penguin.

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  54. hi! my account was supposedly hacked! i dont know by whom though… but i went to log in to my account (wormie0405) and it said “you are banned forever” i am crying i am only a kid!

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  55. I was banned because i said filipino! Im filipino, and i dont think that i’ll ever play club penguin again! 😡

    Like

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